Tag Archives: Training

Research Data at Cambridge – highlights of the year so far

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By Dr Sacha Jones, Research Data Coordinator

This year we have continued, as always, to provide support and services for researchers to help with their research data management and open data practices. So far in 2020, we have approved more than 230 datasets into our institutional repository, Apollo. This includes Apollo’s 2000th dataset on the impact of health warning labels on snack selection, which represents a shining example of reproducible research, involving the full gamut: preregistration, and sharing of consent forms, code, protocols, data. There are other studies that have sparked media interest for which the data are also openly available in Apollo, such as the data supporting research that reports the development of a wireless device that can convert sunlight, carbon dioxide and water into a carbon-neutral fuel. Or, data supporting a study that has used computational modelling to explain why blues and greens are the brightest colours in nature. Also, and in the year of COVID, a dataset was published in April on the ability of common fabrics to filter ultrafine particles, associated with an article in BMJ Open. Sharing data associated with publications is critical for the integrity of many disciplines and best practice in the majority of studies, but there is also an important responsibility of science communication in particular to bring research datasets to the forefront. This point was discussed eloquently this summer in a guest blog post in Unlocking Research by Itamar Shatz, a researcher and Cambridge Data Champion. Making datasets open permits their reuse, and if you have wondered how research data is reused and then read this comprehensive data sharing and reuse case study written by the Research Data team’s Dominic Dixon. This centres on the use and value of the Mammographic Image Society database, published in Apollo five years ago. 

This year has seen the necessary move from our usual face-to-face Research Data Management (RDM) training to provision of training online. This has led us to produce an online training session in RDM, covering topics such as data organisation, storage, back up and sharing, as well as data management plans. This forms one component of a broader Research Skills Guide – an online course for Cambridge researchers on publishing, managing data, finding and disseminating research  – developed by Dr Bea Gini, the OSC’s training coordinator. We have also contributed to a ‘Managing your study resources’ CamGuide for Master’s students, providing guidance on how to work reproducibly. In collaboration with several University stakeholders we released last month new guidance on the use of electronic research notebooks (ERNs), providing information on the features of ERNs and guidance to help researchers select one that is suitable. 

At the start of this year we invited members of the University to apply to become Data Champions, joining the pre-existing community of 72 Data Champions. The 2020 call was very successful, with us welcoming 56 new Data Champions to the programme. The community has expanded this year, not only in terms of numbers of volunteers but also in terms of disciplinary focus, where there are now Data Champions in several areas of the arts, humanities and social sciences in particular where there were none previously. During this year, we have held forums in person and then online, covering themes such as how to curate manual research records, ideas for RDM guidance materials, data management in the time of coronavirus, and data practices in the arts and humanities and how these can be best supported. We look forward to further supporting and advocating the fantastic work of the Cambridge Data Champions in the months and years to come.  

Multiplicity, the unofficial theme of Researcher to Reader 2019

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For the past four years at the end of February, publishers, librarians, agents, researchers, technologists and consultants have gathered in London for two days of discussions around the concept of ‘Researcher to Reader’. This blog is my take on what I found the most inspiring, challenging and interesting at the 2019 event. There wasn’t a theme this year per se, but something that did repeatedly arise from where I was standing was the diversity of our perspectives. This is a word that has taken a specific meaning recently, so I am using ‘multiplicity’ instead :

  • The principles of Plan S are calling for multiple business models for open access publishing, according to Dr Mark Schiltz
  • There is now great range in the approaches researchers take to the writing process, as described by Dr Christine Tulley
  • Professor Siva Umpathy described the disparity of standards of living in India which has a profound effect on whether students can engage with research regardless of talent
  • In order to ensure reproducibility of research, we need multiplicity in the research landscape with larger number of smaller research groups working on a wide array of questions, argued Professor James Evans
  • Cambridge University Press is trying to break away from the Book/Journal dichotomy, diversifying with a long-form publication called Cambridge Elements
  • SpringerNature and Elsevier are expanding their business models to encroach into data management and training (although the analogy starts to fall apart here – what this actually represents is a concentration of the market overall).

Anyway, that gives you an idea of the kinds of issues covered. The conference programme is available online and you can read the Twitter conversation from the event (#R2Rconf). Read on for more detail.

The 2019 meeting was, once again, a great programme. (I say that as a member of the Advisory Board, I admit, but it really was).

The Plan S-shaped elephant in the room

Both days began with a bang. The meeting opened with a keynote from Dr Mark Schiltz – President at Science Europe and Secretary General & Executive Head at the Luxembourg National Research Fund – talking about “Plan S and European Research”.

Schiltz explained he felt the current publishing system is a barrier to ensuring the outcomes of research are freely available, noting that hiding results is the antithesis of the essence of science. There was a ‘duty of care’ for funders to invest public funds well to support research. He suggested that there has been little progress in increasing open access to publications since 2009. In terms of the mechanisms of Plan S, he emphasised there are many compliant routes to publication and Plan S “is not about gold OA as the only publication model, it is about principles”. He also noted that there are plans to align Plan S principles with those of OA2020.

As is mentioned in the Plan S principles. Schiltz ended by arguing for the need to revise the incentivisation system in scholarly communications through mechanisms such as DORA. This is the “next big project” for funders, he said.

Catriona McCallum from Hindawi noted DORA is the most vital component for Plan S to work and therefore we need a proper roadmap.  She asked if there was a timeline for how funders will make changes to their own systems for evaluating research and grant applications, as this is an area where societies and funders should work together. Schiltz responded that this process is about making concrete changes to practice, not just policy. There is no timeline but there has been more attention on this than ever before. He noted that Dutch universities are meeting next year to redefine tenure/promotion standards which will be interesting to follow. McCallum observed it could take decades if there is no timeline upfront.

One of the early questions from the audience was from a publisher asking why mirror journals were not permitted under Plan S because they are not hybrid journals. Schiltz disagreed, saying if the journals have the same editorial board then it is effectively hybrid because readers will still need to subscribe to the other half, as they would for hybrid. Needless to say, the publisher disagreed.

The question about why Plan S architects didn’t consult with learned societies before going public was not particularly well answered. Schiltz talked about the numbers of hybrid journals being greater than pure subscription journals now and there was concern that hybrid becomes dominant business model. He said we need an actual transition to gold OA, which is all very well but doesn’t actually answer the question. He did note that: “We do not want learned societies to become collateral damage of Plan S”. He acknowledged that many learned societies use surpluses from their publishing businesses to fund good work. But he did ask: “Is the use of thinly spread library budget to subsidise learned societies’ philanthropic activities appropriate, and to what degree? This is not sustainable”.

So, how do researchers approach the writing process?

Professor Christine Tulley, Professor of English at the University of Findlay, Ohio spoke about “How Faculty Write for Publication, Examining the academic lifecycle of faculty research using interview and survey data”. Tulley is involved with training researchers in writing and publishing among other roles. She has published a book called How Writing Faculty Write, Strategies for Process, Product and Productivity based on her research with top researchers who research about writing. She is also collaborating on De Gruyter survey of researchers on writing (with whom she co-facilitated a workshop on this topic, discussed later in this blog).

Tulley’s first observation is that academics think ‘rhetorically’. Regardless of discipline, her findings in the US show that thinking about where you want publish and the community you want to reach is more important to academics than coming up with an idea. Tulley noted that in the past, the process was that academics wrote first then decided where to publish. But this is not the case now, where instead authors consider readership in the first instance, asking themselves what is the best medium to reach that audience. This is a focus on what can be a narrow audience that an author wants to hit – it is not a matter of ‘reach the world’ but can be as few as five important people. This can limit end publication options.

She also observed that after the top two or three journals, then their rank matters less. Because of this, newer journals/ open access publications can attract readers and submissions, particularly through early release, which is more important that ‘official publication’ she observed. This does talk to the recent increase in general interest in preprints.

In a statement that set the hearts of the librarians in the audience aflutter, Tulley spoke about librarians as “tip-off providers”, being especially useful for early online release of research before the indexing kicks in. She noted that academics view librarians as scholarly research ‘Partners’ rather than ‘Support’. We have also had this discussion within the UK library community.

Equity of access to education

It is always really interesting to hear perspectives from elsewhere – be that across the library/researcher/publisher divides, or across global ones. Two talks at the event were very interesting as they described the situation in India and Bangladesh, highlighting how some issues are shared worldwide and others are truly unique.

Prof Siva Umpathy, Director of the Indian Institute of Science Education, Bhopal, spoke first, emphasising that he was giving his personal opinion, not that of the Indian government. He noted that taxpayers pay for higher education in India and this is the case for most of the global south – fees to students are much less common. This means education is seen as a social responsibility of government.

Umpathy noted that 40% of the population in India is currently under 35 years old. infrastructure and opportunities vary significantly within India let alone across the whole ‘global south’. In some areas of India, the standard of living is equivalent to London. In other areas there is no internet connection. This affects who can engage with research, some very bright students from small villages are at a disadvantage. Even the kind of information that might be available to students in India about where to study and how to apply can be uneven affecting ambitions regardless of how talented the student might be. He described the incredibly competitive process to gain a place in a university, consisting of applications, exams and interviews.

In India, when someone is paying to publish a paper it gives an impression that the work is not as high a quality, after all, if you have good science you shouldn’t have to pay for publication. I should note this is not unique to India – witness an article that was published in The Times Literary Supplement the day after this talk that entirely confuses what open access monograph publishing is about (“Vain publishing – The restrictions of ‘open access’”).

Beyond impressions there are practical issues – bureaucrats don’t understand why an academic would pay for open access publication, why they wouldn’t publish in the ‘best’ mainstream journals, therefore funding in India does not allow for any payment for publishing. This is despite India being a big consumer of open access research. This has practical implications. If India were to join Plan S and mandated OA, it will likely reduce the number of papers he is able to publish by half, because there’s no government funding available to cover APCs.

He called for the need to train and editors and peer reviewers and the importance of educating governments, funders and evaluators and suggested that peer-reviewers are given APC discounts to encourage them to review more for journals. This, of course is an issue in the Global North too. Indeed when we ran some workshops on Peer Review late last year. They were doubly subscribed immediately.

Global reading, local publishing – Bangladesh

Dr Haseeb Irfanullah, a self described ‘research communications enthusiast’ spoke about what Bangladesh can tell us about research communications. He began by noting how access to scientific publications has been improved by the Research 4 Life Partnership and INASP. These innovations for increasing access to research literature to global south over past few years have been a ‘revolution’. He also discussed how the Bangladesh Journals Online project has helped get Bangladeshi journals online, including his journal, Bangladesh Journal of Plant Taxonomy. This helps journals get journal impact factors (JIF).

However, Bangladesh journal publishing is relatively isolated, and is ‘self sustaining’. Locally sourced content fulfils the need. Because promotion, increments and recognition needs are met with the current situation (universities don’t require indexed journals for promotion), then this means there is little incentive to change or improve the process. This seems to be example of how a local journal culture can thrive when researchers are subject to different incentives, although perversely the downside is that they & their research are isolated from international research. A Twitter observation about the JIF was “damned if you do or damned if you don’t”.

He also noted that it is ‘very cheap to publish a journal as everyone is a volunteer’, prompting one person on Twitter to ask: “Is it just me or is this the #elephantintheroom we need to address globally?” Irfanullah has been involved in providing training for editors, workshops and dialogues on standards, mentorship to help researchers get their work published, as well as improving access to research in Bangladesh. He concluded that these challenges can be addressed; for example, through dialogue with policymakers and a national system for standards.

Big is not best when it comes to reproducibility

Professor James Evans, from the Department of Sociology at Chicago University (who was a guest of Researcher to Reader in 2016) spoke on why centralised “big science” communities are more likely to generate non-replicable results by describing the differences between small and large teams. His talk was a whirlwind of slides (often containing a dizzy array of graphics) at breath-taking speed.

The research Evans and his team undertake looks at large numbers of papers to determine patterns that identify replicability and whether the increase in the size of research teams and the rise of meta research has any impact. For those interested, published papers include “Centralized “big science” communities more likely generate non-replicable results” and “Large Teams Have Developed Science and Technology; Small Teams Have Disrupted It”.

Evans described some of the consequences when a single mistake is reused and appears in multiple subsequent papers, ‘contaminating’ them. He used an example of the HeLa cell* in relation to drug gene interactions. Misidentified cells resulted in ‘indirect contamination’ of the 32,755 articles based on them, plus the estimated half a million other papers which cited these cells. This can represent a huge cost where millions of dollars’ worth of research has been contaminated by a mistake.

The problem is scientific communities use the same techniques and methods, which reduces the robust nature of research. Increasingly overlapping research networks with exposure to similar methodologies and prior knowledge – research claims are not being independently replicated. Claims that are highly centralised on star scientists, repeat collaborations & overlapping methods are far less robust and lead to huge distortion in the literature. the larger the team, the more likely their output will support and amplify rather than disrupt prior work. if there is an overlap, e.g. between authors or methodologies, there is more likely to be agreement.

Making the analogy of the difference between Slumdog Millionaire vs Marvel movies, Evans noted that independent, decentralised, non-overlapping claims are far more likely to be robust, replicable & of more benefit to society. It is effectively a form of triangulation. Smaller, decentralised communities are more likely to conduct independent experiments to reproduce results, producing more robust results. Small teams reach further into the past and looks to more obscure and independent work. Bigger is not better – smaller teams are more productive, innovative & disruptive because they have more to gain & less to lose than larger teams.

Large overlapping teams increase agglomeration around the same topics. The research landscape is seeing a decrease in small teams, and therefore a decrease in independence. These types of group receive less funding & are ‘more risky’ because they are not part of the centralised network.

Evans described a disruption to the scientific narrative building on what has incrementally happened before is effectively Thomas Kuhn’s The Structure of Scientific Revolutions from the 1960s. But “disruption delays impact” – there is a tendency of research teams to keep building on previous successes (which come with an existing audience) rather than risking disruption and consequent need for new audiences etc. In addition, the size of the team matters, one of their findings has been that each additional person on a team reduces the likelihood of research being disruptive. But disruption requires different funding models -with a taste for risk.

Evans noted that you need small teams simultaneously climbing different hills to find the best solution, rather than everyone trying to climb the same hill.  This analogy was picked up by Catriona MacCallum who noted that publishers are actually all on the big hill which means they are in the same boat and trying to achieve the same end goal (hence the mess we are now in). So how do publishers move across to the disruptive landscape with lots of higher hills?

*The HeLa cell is an immortal cell line used in scientific research. It is the oldest and most commonly used human cell line. It is called HeLa because it came from a woman called Henrietta Lacks.

Sci Hub – harm or good?

The second day opened with a debate about Sci Hub on the question of “Is Sci-Hub is doing more good than harm to scholarly communication?”.

The audience was asked to vote whether they ‘agreed’ or ‘disagreed’ with the statement. In this first vote 60% of the audience disagreed and 40% agreed. Note this could possibly reflect attendance at the conference of publishers as the largest cohort of 51% of the attendees, or alternatively be a reflection of the slightly problematic wording of the question. More than one person observed on Twitter that they would have appreciated a ‘don’t know’ or ‘neither good nor bad’ options.

The debate itself was held between Dr Daniel Himmelstein, Postdoctoral Fellow at the University of Pennsylvania (in the affirmative – that SciHub is doing good) and Justin Spence, Partner and Co-Founder at Publisher Solutions International (in the negative – that SciHub is doing harm). I have it on good authority the debate will be written up separately, so won’t do so here. One observation I noted was – the question did not define to whom or what the ‘harm’ was being done. The argument against appeared focused on harm to the market but the argument for was discussing benefit to society.

The discussion was opened up to the room but the comment that elicited a clap from the audience was from Jennifer Smith at St George’s University in London who asked if Elsevier’s profits are defensible when there are people on fun runs raising money for charities who are not anticipating their fundraising cash is going to publisher shareholders rather than supporting research. The question she asked is: “who is stealing from whom?”.

At the end of the debate the audience was asked to vote again at which point, 55% disagreed and 45% agreed meaning Himmelstein won over 5% of the audience. This seems surprising given that it seems very rare to actually change anyone’s mind.

But is it a book or a journal?

Nisha Doshi spoke about Cambridge Elements – a publication format that straddles the Book and Journal formats. It was interesting to hear about some of the challenges Cambridge University Press has faced. These ranged from practical in terms of which systems to use for production which seem to be very clearly delineated as either journal system or book systems. CUP is using several book systems, plus ISBNs, but also using ScholarOne for peer review for this project. Other issues have been philosophical. Authors and many others continue to ask “is it a journal or a book?”. CUP have encouraged authors to embed audio and video in their Cambridge Elements, but are not seeing much take-up so far which is interesting given the success of Open Book Publishers.

Doshi listed the lessons CUP has learned through the process of trying to get this new publication form off the ground. It was interesting to see how far Cambridge Elements has come. In October 2017 as part of our Open Access Week events, the OSC hosted CUP to talk about what was described at this point as their “hybrid books and journals initiative“.

What’s the time Mr Wolf?

In 2016, Sally Rumsey and I spoke to the library communities at our institutions (Oxford and Cambridge, respectively) with a presentation: “Watch out, it’s behind you: publishers’ tactics and the challenge they pose for librarians”. Our warnings have increasingly been supported with publisher activity in the sector over the past three years. Two presentations at Researcher to Reader were along these lines.

In the first instance, Springer Nature presented on their Data Support Services which are a commercial offering in direct competition to the services offered by Scholarly Communication departments in libraries. I should note here that Elsevier also charge for a similar service through their Mendeley Data platform for institutions.

Representing an even further encroachment, the second presentation by Jean Shipman from Elsevier was about a new initiative which is training librarians to train researchers about data management. The new Elsevier Research Data Management Librarian Academy (RDMLA) has an emphasis on peer to peer teaching. Elsevier developed a needs assessment for RDM training, assessed library competencies, and library education curriculum before developing the RDMLA curriculum for RDM training. Example units include research data culture, marketing the program to administrators, and an overview of tools such as for coding. Elsevier moving into the training/teaching space is not new, they have had the ‘Elsevier Publishing Campus’ and ‘Researcher Academy’ for some time. But those are aimed at the research community. This new initiative is formally stepping directly into the library space.

Empathy mapping as a workshop structure

One of the features of Researcher to Reader is the workshops which are run in several sessions over the two day period. In all there is not much more time available than a traditional 2.5 – 3 hour workshop prior to the main event, but this format means there is more reflection time between sessions and does focus the thinking when you are all together.

I attended a workshop on “Supporting Early-Career Scholarship” asking: How can librarians, technologists and publishers better support early career scholars as they write and publish their work?

Ably facilitated by Bec Evans, Founder at Prolifiko with Dee Watchorn, Product Engagement Manager at De Gruyter and Christine Tulley, the workshop used a process called Empathy Mapping. Participants were given handouts with comments made by early career researchers during interviews about the writing process as part of a research programme by Prolifiko. This helped us map out the experience of ECRs from their perspective rather than guessing and imposing our own biases.

We were asked to come up with a problem – for my group it was “How can we help an ECR disseminate their first paper beyond the publication process?” And we were then asked to find a solution. Our group identified that these people need to understand the narrative of their work that they can then take through blogs, presentations, Twitter and other outlets. Our proposal was to create an online programme that only allowed 5 minutes for recording (in the way Screencastify only allows 10 minutes) an understandable explanation of their research that they can then upload for commentary by peers in a safe space before going public.

And so, to end

It is helpful to have different players together in a room. This is really the only way we can start to understand one another. As an indicator of where we are at, we cannot even agree on a common language for what we do – in a Twitter discussion about how SciHub is meeting an ‘ease of access’ need that has not been met by publishers or libraries, it became clear that while in the library space we talk about the scholarly publishing *ecosystem*, publishers consider libraries to be part of the scholarly publishing *industry*.

One tweet from a publisher was: “Good to hear Christine Tulley talk about why academics write and what it is important to them at #R2RConf . We don’t want to, but publishers too often think generically about authors as they do about content”. While slightly confronting (authors are not only their clients, but also provide the content for *free*, so should perhaps be treated with some respect), it does underline why it is so essential that we get researchers, librarians and publishers into the same room to understand one other better.

All the more reason to attend Researcher to Reader 2020!

Published 4 March 2019
Written by Dr Danny Kingsley
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Perspectives on the Open future

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‘More cash, more clarity and don’t make this compulsory’ is the take home message from a recent workshop held with Cambridge researchers on the question of Open Research.

The recent session, called “An Open Future? How Cambridge is Responding to Challenges in the Open Landscape” was with a group of new Cambridge lecturers at a seminar organized by Pathways in Higher Education Practice. This event  offered us an opportunity to go beyond the usual information we provide in our training workshops*.

This session provided a unique opportunity to speak with researchers from various disciplines further along in their career who already had a basic knowledge of Open Access and Research Data sharing requirements. This meant we were able to have more of an informed discussion rather than a lecture and we wanted to hear what they thought about Open Research.

(* The OSC is often asked to provide training on all things Open Research. Generally our training is focused on PhD students and early career researchers. We create our PowerPoint slides that explain the benefits of Open Access, the necessity of a good Data Management Plan or how to promote your research through social media (all of which are freely available here). We try to make these sessions as interactive as possible.)

Quiz Time

The session started by laying out how the current academic publishing model works. Basically, researchers submit their latest findings to a journal for FREE, peer reviewers review the paper for FREE, editors oversee the journal for FREE and the publishers format the article then turn around and charge libraries exorbitant subscription fees (yep, that about sums it up). This got a good laugh from the audience.

So our first activity was a short quiz. We were interested to know if researchers knew how much things cost. We asked them a set of questions:

  1. How much do you think we pay in subscription costs every year?
  2. What’s the average APC?
  3. How many papers were made gold OA and had at least one Cambridge author on it in 2016?

There was a lot of debate among the groups. Some of the answers were wildly overestimated (one researcher suggested £50 million GBP for subscriptions per year), others were quite low.

What are people sharing?

For our next activity, we wanted to know what they were already sharing and what tools they were using to share. We presented each table with a Venn diagram and a bunch of post-its:

Unsurprisingly, the ‘Publication’ circle had the most post-its. Answers included tools such as ArXiv, ResearchGate, and Academia.edu as well as personal websites and Facebook. There were also mentions of Cambridge Open Access and the Departmental Libraries. Interestingly a few noted that they made their work available to researchers through personal contact such as email requests.

There were a few post-its in the ‘Data’ circle describing what tools they used to deposit, such as university repositories and Zenodo.

The ‘Other’ category mostly talked about sharing code and software through github; although, one lecturer noted free workshops they offered. There was only one post-it that made it into the centre and that was for “webpage”. For the future, it may be interesting to know which discipline the researchers were from when they were posting because this theme came up quite a few times during the discussions.

When are people prepared to share?

The second activity involved lots of sticky dots and large pieces of paper. The participants were asked if they were comfortable sharing different aspects of their research at different stages in the research lifecycle. Each sheet was laid out in a grid as follows:

All of the researchers were asked to stick dots in the grid. The results were interesting. Most researchers were happy to share the published version of their paper, but a large number were uncomfortable sharing their pre-print or submitted version. There were only two dots in the “yes” square to share pre-prints. During the discussion it was apparent that this was probably down to the culture of the discipline where one physics researcher said it was part of the process versus one of the lecturers from English who disliked having more than one version of her paper available to read. The Book Chapter had similar results.

Data and Data Management Plans were all over the place. There were quite a few dots in the ‘Not sure’ squares. Most were happy to share data at the time of publication or at the end of the project. For the Data Management Plans it was evenly split between ‘yes’ to sharing at the end of the project versus ‘not sure’. No one wanted to share their DMP at the start of the project. There was some confusion among researchers (mostly from the humanities) who felt they didn’t have any data and therefore there was nothing to share.

The majority of the researchers were unenthusiastic about sharing their Grant Applications or Grey literature at any stage. For Grant Applications the overall feeling was that if the grant was successful then researchers didn’t want to share their methodology. If the grant was unsuccessful, they were reluctant to share their failures or they planned to submit to another granting agency. Most lecturers in the room agreed that they were fine sharing an abstract of their grant awards (which many funders post on their website).

As for Grey Literature which we defined as working papers or opinion papers, no one wanted to share anything that could be considered unfinished or not well thought out. One member of the law faculty said that if they had produced any grey literature worth sharing, then they would publish it in a journal. Moreover, it could be detrimental to their career if they shared anything that wasn’t well-researched and presented.

More money please

To finish up the session, we asked researchers what more could the University be doing to promote Open Research. Not surprisingly most people were resistant to any University mandate telling them what to do. In addition, they were strongly against any Open Research requirements being tied in with HR practices like promotions. The researchers supported discipline specific requirements for Open Research.

Clearer instructions from the University and from funders of what is required of researchers was also desired. Having a myriad of policies is quite confusing and burdensome for researchers who already feel pressured to publish. In the end, most said that if the University would pay, then they would be happy to share their published work.

Published 4 April 2018
Written by Katie Hughes
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Developing the staff of the future: training librarians in 2017

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2017 was an exciting year for training our library community. As well as continuing to cover the basics of research support, the OSC was able to introduce new topics and new methods of delivery to ensure that Cambridge library staff have all the information they need to support the research community. In this blog post our Research Support Skills Coordinator Claire Sewell reflects on the successes of the past year and her plans to make 2018 even better.

This time last year I was reflecting on my first full year in my role, having started in November 2015. After more than two years in the role some things have remained constant but there have also been a great many changes in training, so it seemed like a good idea to stop and reflect again.

The OSC runs two parallel professional development schemes for library staff: Supporting Researchers in the 21st Century and the Research Support Ambassador Programme. Supporting Researchers is open to all library staff and offers a regular programme of training in areas related to research support throughout the year. The Research Support Ambassadors programme is a more intensive programme which runs every summer and is designed to create a library workforce who feel confident in helping researchers with their queries.

Supporting Researchers in the 21st Century

The world of the academic library is changing and it’s important that institutions work to equip the staff with the knowledge they need to take advantage of these changes. The Supporting Researchers programme offers a range of training opportunities from general talks to in-depth workshops which are designed to help staff keep on top of the rapidly changing world of scholarly communication.

In 2017 we ran twenty-three training events catering to the needs of over four hundred staff. In addition to covering some of the expected areas such as Open Access and Research Data Management we looked at some new areas such as Text and Data Mining and predatory publishing. These sessions proved to be a hit with attendees, with 70% of those attending rating the sessions as ‘excellent’. They were also enthusiastic in their feedback:

Excellent session on predatory publishers. We’ve started to get a lot of questions in this area and knowing more about it came at the perfect time

It was really engaging and a perfect introduction to the topic. I only had a vague idea at the outset as to what predatory publishing is but by the end of it I felt really well-informed (and in a short space of time!)

In order to help staff plan their time and attendance we experimented with forming sessions into mini programmes which resulted in our Librarian Toolkit sessions on Helping Researchers Publish and Open Access. This seemed to be successful so it’s something we’ll be continuing in 2018. By far our most successful session was How to Spot a Predatory Publisher, which was delivered in direct response to demand from staff who were getting a lot of questions from their users on the topic. It was so successful that we’ve gone on to produce some local guidance and a webinar which has over 300 views to date.

Research Support Ambassador Programme

In 2017 the Research Ambassador Programme ran from August to October and attracted eighteen participants from across colleges, departments and the University Library. We tried something a little different this year by making most of the training available online. Librarians are notoriously busy people and coupling this with summer holidays and the introduction of a new library management system meant that it would have been impractical to schedule in a host of face-to-face sessions. The initial introductory workshop ran as an in-person session to allow Ambassadors to meet each other and put faces to names but all other sessions were delivered as interactive webinars.

Although formal feedback is still being collated, initial responses have been positive:

I feel much more confident now that I have a good overview of all the issues confronting researchers and I will be able to know how to train researchers and who to refer them to for more information

Thanks for the programme. The content was really interesting and delivering via webinar was helpful as I didn’t have to leave my desk. I feel much more confident in dealing with researcher questions now.

Now that we have three cohorts of past Research Ambassadors in Cambridge it’s time to expand the programme for those still wishing to be involved. It’s hoped that this will create a community of research support librarians and strengthen it into the future as new staff take part in the programme.

Webinars

Introducing a new training format is always a challenge but in the case of OSC webinars it’s one where the hard work has paid off. Many library staff have commented over the past two years that although they would like to attend training session they can’t due to issues with library staffing and other commitments. Repeating sessions and varied scheduling helps to some extent but we felt that more could be done. Having attended many webinars myself I knew they were a great way to attend training without having to leave my desk, especially if recordings could be accessed at a later date.

Over the course of 2017 the OSC delivered a total of nine webinars for library staff. Feedback on the format from library staff was positive:

Working in a small Library where most staff are part time makes it difficult to get out of the Library to attend training so being able to take part online was great.

I really enjoy the ability to listen back at a convenient time; I often cannot leave the library at short notice due to lack of cover, or unforeseeable research enquiries that overrun and unfortunately take precedence over courses etc.

Nice and flexible – can watch from anywhere!

As a result of this success, the webinar format is now being used for additional training for both the research community and an audience beyond Cambridge.

Moving beyond Cambridge

It’s also been a busy year for training library staff outside Cambridge. In May I went to talk to CPD25, the staff development programme of the M25 Consortium of Academic Libraries on Making the Modern Academic Librarian and gave a presentation on the Librarian as Researcher to CILIP in Kent in November. I was also lucky enough to visit Salzberg to talk about the skills librarians can bring to the support of Text and Data Mining. The OSC has also been involved in talking to other interested stakeholders about the wider need for research support training for library staff which has led to some exciting progress.

We’ve also been busy talking about Cambridge initiatives to the wider world. In April 2017 I went to LILAC – the major information literacy conference for librarians – in Swansea and gave three presentation including a poster on the Supporting Researchers in the 21st Century programme, a presentation on the Research Support Ambassador programme and a workshop on Engaging Students with Research Data Management. This has led to a wider interest in these programmes and the issue of research support training more widely.

Perhaps the biggest impact we’ve had has been the publication of an article on the Research Support Ambassador Programme in the New Review of Academic Librarianship. To date this has had over two thousand views and was the most read article published in the journal in 2017. I was very excited to discover this week that it has its first citation and that it has been chosen to receive a cartoon abstract as part of the launch of the publisher’s new librarian platform this year. Lots to look forward to!

Future plans

So, what next? Plans for the Research Support Ambassadors are moving forward and we have several interesting sessions lined up for our librarians already. There has also been a lot of interest in offering training to a wider audience starting with a session on Moving Into Research Support in February and more to come. Hopefully there will also be more publications in the future and of course updates on this blog. The OSC is very much looking forward to working with our library community throughout 2018 and beyond to bring them more exciting training opportunities.

Published 26 January 2018
Written by Claire Sewell
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Plans for scholarly communication professional development

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Well now there is a plan. The second meeting of the Scholarly Communication Professional Development Group was held on 9 October in the Jisc offices in London. This followed on from the first meeting in June about which there is a blog. The attendance list is again at the end of this blog.

The group has agreed we need to look at four main areas:

  • Addressing the need for inclusion of scholarly communication in academic library degree courses
  • Mapping scholarly communication competencies against training provision options
  • Creating a self assessment tool to help individuals decide if scholarly communication is for them
  • Costing out ‘on the job training’ as an option

What are the competencies in scholarly communication?

The group discussed the types of people in scholarly communication, noting that scholarly communication is not a traditional research support role either within research administration or in libraries. Working in scholarly communication requires the ability to present ideas and policies that are not always accepted or embraced by the research community.

The group agreed it would be helpful to identify what a successful scholarly communication person looks like – identifying the nature of the role, the types of skill sets and what the successful attributes are. The group has identified several examples of sets of competencies in the broad area of ‘scholarly communication’:

The group agreed it would be useful to review the NASIG Competencies and see if they map to the UK situation and to ask NASIG about how they are rolling it out across the US.

The end game that we are trying to get to is a suite of training products at various levels that as a community is going to make a difference to the roles we are recruiting.  We agreed it would be useful to explore how these frameworks relate to the various existing professional frameworks, such as CILIP, ARMA and Vitae. 

The approach is asking people: ‘Do you have a skills gap?’ rather than: ‘Do you (or your staff) need training?’. It would be helpful then, to develop a self assessment tool to allow people to judge their own competencies against the NASIG or COAR set (or an adaptation of these). The plan is to map the competencies against training provision options. 

Audiences

We have two audiences in terms of professional training in scholarly communication:

  1. New people coming into the profession – the initial training that occurs in library schools.
  2. Those people already in a research support environment who are taking on scholarly communication roles. 

The group also discussed scope. It would be helpful to consider how many people across the UK are affected by the need for support and training.

Another issue is qualifications over skills – there are people who are working in administrative roles who have expanded their skills but don’t necessarily have a qualification. Some libraries are looking at weighting past experience higher over qualifications. 

There needs to be a sense of equity if we were to introduce new requirements. While large research intensive institutions can afford professional development, in some places there is one person who has to do the scholarly communication functions as only part of their job – they are isolated and they don’t have funds for training. An option could be that if a training provision is to be ‘compliant’ with this group then it must allow some kind of free online training.

Initial training in library schools

As was discussed the previous time the group met, there is a problem in that library schools do not seem to be preparing graduates adequately for work in scholarly communication. Even the small number of graduates who have had some teaching in this area are not necessarily ready to hit the ground running and still need further development. The group agreed the sector needs to define how we skill library graduates for this detailed and complex area.

One idea that arose in the discussion was the suggestion we engage with library schools at their own conferences, perhaps asking to have a debate to ask them what they think they are doing to meet this need. 

The next conference of the library schools Association of Library and Information Science Educators is 6-9 February 2018 in Denver. Closer to home, iConference 2018 will be 25-28 March and will be jointly hosted by the UK’s University of Sheffield’s Information School and the iSchool at Northumbria. However, when we considered the conference options it became clear that this would not necessarily work, the focus of these conferences is academic focus, not practitioner or case studies. This might point to the source of some of the challenges we see in this space.

One of the questions was: what is really different now to the way it was 10-20 years ago? We need to survey people who are one or two years out from their qualifications.

Suggestions to address this issue included:

  • Identify which library schools are running a strand on academic librarianship and what their curriculum is
  • We work with those library schools which are trying to address this area, such as Sheffield, Strathclyde and UCL to try and identify examples of good practice of producing graduates who have the competencies we need
  • Integrate their students into ‘real life’, taking students in for a piece of work so they have experience

Professional Development option 1 – Institutional-based training

In the environment where there is little in the way of training options, ‘on the job’ training becomes the default. But is there a perception that on the job training comes without cost While the amount of training that happens in this environment is seen as cost neutral, it could be that sending someone on a paid for course could be more effective.

How much does it cost for us to get someone fully skilled using on the job training? There are time costs of both the new recruit and the loss of work time for the staff member doing the training. There is also the cost of the large amount of time spent recruiting staff because we cannot get people who are anywhere near up to speed. 

One action is to gain an understanding of how much it does actually cost to train a staff member up. 

Professional Development option 2 – Mentoring

There is an issue in scholarly communication with new people coming through continuously who need to be brought up to speed. One way of addressing this issue could be by linking people together. UKCORR are interested in creating some kind of mentoring system. ARMA also has a mentoring network which they are looking to relaunch shortly.

 The group discussed whether mentoring was something that can be brokered by an external group, creating an arrangement where if someone is new they can go and spend some time with someone else who is doing the same job. However, to do this we would need a better way of connecting with people. 

This idea ties into the work on institutional based training and the cost associated with it. We are aware there is a lot of cost in sharing and receiving info done by goodwill at present.

Professional Development option 3 – Community peer support events

Another way of getting people together is community and peer support, which is already part of this environment and could be very valuable. Between members of the group there are several events being held throughout the year. These range from free community events to paid for conferences. For example, Jisc is looking at running two to three community events each year. They recently trialled a webinar format to see if it is an opportunity to get online discussions going.

The group discussed whether we need more events, and what is the best way of supporting each other and what kind of remote methods could be used. There is a need to try and document this activity systematically.

Professional Development option 4 – Courses we can run now

The group agreed that while it might be too early for us to look at presenting courses, it would be useful to have an idea of who is offering what amongst the member organisations of the group and that we can start to glean a picture of what is covered. If we were to then map this to the competencies it helps decision making.

For example, UKSG have webinars on every month that are free which fulfils a need. Is there a topic we can put on for an hour?

 UKSG is planning a course towards the end of next year – a paid seminar face to face, outlining the publication process, particularly from the open access environment. This could be useful to publishers as well. It explains what needs to happen in a sequence of events – why it is important to track submission and acceptance dates. Pitching it to people who are new in the role and at senior managers who are responsible for staffing.

Professional Development option 5 – Private providers

Given the pull on resources for many in this sector we need to consider promoting and creating accessible training for all. So in that context the discussion moved to whether we were prepared to promote private training providers. This is a tricky area because there is such a range under the banner ‘private’ – from freelance trainers, to organisations who train as their primary activity to organisations who offer training as part of their wider suite of activities. Any training provision needs to look at sustainability, it isn’t always possible to rely on the goodwill of volunteers to deliver staff development and training.

For example, UKSG as an organisation is not profit-making — it is a charity and events are run on a non-profit basis. Jisc is looking at revenue on a non-profit basis to feed into Jisc’s support for the sector. ARMA work on a cost recovery basis – ARMA events are always restricted to members. Many of the member groups engage with private providers and pay them to come along and speak for the day.

We agreed that when we look at developing the competencies framework and identify how someone can achieve these skills we should be linking to all training provision, either through a paid course, online webinar or mentoring.  The group agreed we are not excluding private providers from the discussion. We are looking to get the best provision for the sector.

However, the topic came up about our own expertise. Experts working in the field already give talks at many events on work time, which is being paid for by their employer — who are in effect subsidising the cost of running the training or event. Can we use our own knowledge base to share this information amongst the community? Perhaps it is not about what you pay, it is what you provide into the community. 

Opening up the discussion

The group talked about tapping into existing conferences held by member organisations of the group to specifically look at this issue ‘branded’ under the umbrella of the group.  To ensure inclusion it would be good to have a webinar as part of the discussion at each of these conference so people who are not there can attend and contribute. Identified conferences were:

We also need to address other groups involved in the scholarly communication process within institutions, such as research managers, researcher developers and researchers themselves.

Next steps

  • Engaging with library schools to discuss the need for inclusion of scholarly communication in their academic library degree courses, possibly looking at examples of good practice
  • Discussion with NASIG about rolling out their scholarly communication competencies
  • Mapping scholarly communication competencies against current training provision options
  • Creating a self assessment tool to help individuals decide if scholarly communication is for them
  • Costing out ‘on the job training’ to evaluate the impact of this on the existing team

Attendees

  • Helen Blanchett – Jisc
  • Fiona Bradley – RLUK 
  • Sarah Bull – UKSG 
  • Helen Dobson – Manchester University 
  • Anna Grigson representing UKSG
  • Danny Kingsley – Cambridge University
  • Valerie McCutcheon – representing ARMA
  • Ann Rossiter – SCONUL
  • Claire Sewell – Cambridge University
  • Nick Shepherd – representing UKCoRR

 Published 27 November 2017
Written by Dr Danny Kingsley
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What I wish I’d known at the start – setting up an RDM service

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In August, Dr Marta Teperek began her new role at Delft University in the Netherlands. In her usual style of doing things properly and thoroughly, she has contributed this blog reflecting on the lessons learned in the process of setting up Cambridge University’s highly successful Research Data Facility.

On 27-28 June 2017 I attended the Jisc’s Research Data Network meeting at the University of York. I was one of several people invited to talk about experiences of setting up RDM services in a workshop organised by Stephen Grace from London South Bank University and Sarah Jones from the Digital Curation Centre. The purpose of the workshop was to share lessons learned and help those that were just starting to set up research data services within their institutions. Each of the presenters prepared three slides: 1. What went well, 2. What didn’t go so well, 3. What they would do differently. All slides from the session are now publicly available.

For me the session was extremely useful not only because of the exchange of practices and learning opportunity, but also because the whole exercise prompted me to critically reflect on Cambridge Research Data Management (RDM) services. This blog post is a recollection of my thoughts on what went well, what didn’t go so well and what could have been done differently, as inspired by the original workshop’s questions.

What went well

RDM services at Cambridge started in January 2015 – quite late compared to other UK institutions. The late start meant however that we were able to learn from others and to avoid some common mistakes when developing our RDM support. The Jisc’s Research Data Management mailing list was particularly helpful, as it is a place used by professionals working with research data to look for help, ask questions, share reflections and advice. In addition, Research Data Management Fora organised by the Digital Curation Centre proved to be not only an excellent vehicle for knowledge and good practice exchange, but also for building networks with colleagues in similar roles. In addition, Cambridge also joined the Jisc Research Data Shared Service (RDSS) pilot, which aimed to create a joint research repository and related infrastructure. Being part of the RDSS pilot not only helped us to further engage with the community, but also allowed us to better understand the RDM needs at the University of Cambridge by undertaking the Data Asset Framework exercise.

In exchange for all the useful advice received from others, we aimed to be transparent about our work as well. We therefore regularly published blog posts about research data management at Cambridge on the Unlocking Research blog. There were several additional advantages of the transparent approach: it allowed us to reflect on our activities, it provided an archival record of what was done and rationale for this and it also facilitated more networking and comments exchange with the wider RDM community.

Engaging Cambridge community with RDM

Our initial attempts to engage research community at Cambridge with RDM was compliance based: we were telling our researchers that they must manage and share their research data because this was what their funders require. Unsurprisingly however, this approach was rather unsuccessful – researchers were not prepared to devote time to RDM if they did not see the benefits of doing so. We therefore quickly revised the approach and changed the focus of our outreach to (selfish) benefits of good data management and of effective data sharing. This allowed us to build an engaged RDM community, in particular among early career researchers. As a result, we were able to launch two dedicated programmes, further strengthening our community involvement in RDM: the Data Champions programme and also the Open Research Pilot Project. Data Champions are (mostly) researchers, who volunteered their time to act as local experts on research data management and sharing to provide advice and specialised training within their departments.The Open Research Pilot Project is looking at the benefits and barriers to conducting Open Research.

In addition, ensuring that the wide range of stakeholders from across the University were part of the RDM Project Group and had an oversight of development and delivery of RDM services, allowed us to develop our services quite quickly. As a result, services developed were endorsed by wide range of stakeholders at Cambridge and they were also developed in a relatively coherent fashion. As an example, effective collaboration between the Office of Scholarly Communication, the Library, the Research Office and the University Information Services allowed integration between the Cambridge research repository, Apollo, and the research information system, Symplectic Elements.

What didn’t go so well

One of the aspects of our RDM service development that did not go so well was the business case development. We started developing the RDM business case in early 2015. The business case went through numerous iterations, and at the time of writing of this blog post (August 2017), financial sustainability for the RDM services has not yet been achieved.

One of the strongest factors which contributed to the lack of success in business case development was insufficient engagement of senior leadership with RDM. We have invested a substantial amount of time and effort in engaging researchers with RDM and by moving away from compliance arguments, to the extent that we seem to have forgotten that compliance- and research integrity-based advocacy is necessary to ensure the buy in of senior leadership.

In addition, while trying to move quickly with service development, and at the same time trying to gain trust and engagement in RDM service development from the various stakeholder groups at Cambridge, we ended up taking part in various projects and undertakings, which were sometimes loosely connected to RDM. As a result, some of the activities lacked strategic focus and a lot of time was needed to re-define what the RDM service is and what it is not in order to ensure that expectations of the various stakeholders groups could be properly managed.

What could have been done differently

There are a number of things which could have been done differently and more effectively. Firstly, and to address the main problem of insufficient engagement with senior leadership, one could have introduced dedicated, short sessions for principal investigators on ensuring effective research data management and research reproducibility across their research teams. Senior researchers are ultimately those who make decisions at research-intensive institutions, and therefore their buy-in and their awareness of the value of good RDM practice is necessary for achieving financial sustainability of RDM services.

In addition, it would have been valuable to set aside time for strategic thinking and for defining (and re-defining, as necessary) the scope of RDM services. This is also related to the overall branding of the service. In Cambridge a lot of initial harm was done due to negative association between Open Access to publications and RDM. Due to overarching funders’ and government’s requirements for Open Access to publications, many researchers started perceiving Open Access to publications merely as a necessary compliance condition. The advocacy for RDM at Cambridge started as ‘Open Data’ requirements, which led many researchers to believe that RDM is yet another requirement to comply with and that it was only about open sharing of research data. It took us a long time to change the messages and to rebrand the service as one supporting researchers in their day to day research practice and that proper management of research data leads to efficiency savings. Finally, only research data which are management properly from the very start of the research process can be then easily shared at the end of the project.

Finally, and which is also related to the focusing and defining of the service, it would have been useful to decide on a benchmarking strategy from the very beginning of the service creation. What is the goal(s) of the service? Is it to increase the number of shared datasets? Is it to improve day to day data management practice? Is to to ensure that researchers know how to use novel tools for data analysis? And, once the goal(s) is decided, design a strategy to benchmark the progress towards achieving this goal(s). Otherwise it can be challenging to decide which projects and undertakings are worth continuation and which ones are less successful and should be revised or discontinued. In order to address one aspect of benchmarking, Cambridge led the creation of an international group aiming to develop a benchmarking strategy for RDM training programmes, which aims to create tools for improving RDM training provision.

Final reflections

My final reflection is to re-iterate that the questions asked of me by the workshop leaders at the Jisc RDN meeting really inspired me to think more holistically about the work done towards development of RDM services at Cambridge. Looking forward I think asking oneself the very same three questions: what went well, what did not go so well and what you would do differently, might become for a useful regular exercise ensuring that RDM service development is well balanced and on track towards its intended goals.


Published 24 August 2017
Written by Dr Marta Teperek
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Planning scholarly communication training in the UK

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In June 2017 a group of people (see end for attendees) met in London to discuss the issues around scholarly communication training delivery in the UK. Representatives from RLUK, UKSG, SCONUL, UKCoRR, Vitae, Jisc and some universities had a workshop to nut through the problem. Possibly because of the nature of the attendees of the group, the discussion was very library-centric, but this does not preclude the need for training outside the library sector. This blog is a summary of the discussion from that day.

Background

The decision to hold a meeting like this came out of the a library skills workshop run at UKSG recently. In ensuing discussions, it was agreed that it would be a good idea to get stakeholders together for a symposium of some description to try and nut out how we could collaborate and provide training solutions for scholarly communication across the sector. There is plenty of space in this area for multiple offerings but we do want to make sure we are covering the range of areas and the types of delivery modes and levels required. In preparation for the discussion the group created a document listing scholarly communication training on offer currently.

What is scholarly communication?

An informal survey of research libraries in the UK earlier this year showed that while all respondents had some kind of service that supports aspects of scholarly communication, only half actually used the term ‘scholarly communication’ to describe those services.

A discussion around the table concluded that the term scholarly communication encompasses a wide range of definitions. Some libraries take the boundary that it refers to post-publication. Others address the pre-publication aspect and meet the need of Early Career Researchers for advice on publishing. Services can focus on the academic’s profile of themselves and their research, or the research lifecycle. In some cases there is a question about whether research data management is part of the equation.

The failure of library schools to deliver

It is fairly universally acknowledged that it is a challenge to engage with library schools on the issue of scholarly communication, despite repositories being a staple part of research library infrastructure for well over a decade. There are a few exceptions but generally open access or other aspects of scholarly communication are completely absent from the curricula. (Note: any library school that wishes to challenge this statement, or provide information about upcoming plans are welcome to send these through to info@osc.cam.ac.uk)

This raises the question – if library schools are not providing, how do we recruit and train the staff we need? Indeed, who are we actually recruiting? Is it essential for staff to have a library degree, or experience in an academic library? Or are our requirements more functional such as the ability to manipulate large data sets, or experience working with academics, or an understanding of the Higher Education environment?

While libraries are starting to employ post-graduate researchers because they can lend skills to the library, library culture is a consideration. Employing researchers who are not librarians has the benefit of bringing in expertise from outside, but there are challenges to integrate their work into the library culture. We need to look at competencies in terms of the structure and size of the organisation, both for current staff and staff of the future.

In the absence of scholarly communication instruction within the basic qualification, skills training in this space would appear to need to be addressed at the profession level.

One possible route to prepare the next generation is offering some modular approach of on the job learning with very practical experience. An option could be to work with people who have come from outside the library space. Given libraries seem to be starting to bring skill sets in, we need to consider how this sits with the existing profession.

Audiences and their training needs

The goal of the meeting was to resolve what kinds of training the sector needs, for whom and how it is delivered. For example, with many general library staff there is a basic need to understand the issues with scholarly communication. The number one question is ‘what is scholarly communication’? The possibly it is enough for these people to just be familiar with the terminology.

It is possible we need lots of short courses on the general topic of: this is what OA is, basics of RDM etc (that could potentially be delivered online), but probably fewer more complex courses on issues like analysing publisher and funder policies. There are also debates and higher order areas which require face to face debate.

  • Front facing staff
    • Need an overview so the language is familiar and they can refer queries on
  • People working in scholarly communication
    • Day to day practicalities of funder open access compliance
  • Specialist roles in scholarly communication
    • Specific areas
  • Senior managers
    • Very much need a refresher so they can help their staff.
    • Similar overview training, leadership is around the advocacy
    • Need conceptual framework for scholarly communication – how do the technical parts sit together for the infrastructure and governance of institutions
    • Stakeholder management skills.

Skill sets in scholarly communication

It was agreed that budgetary, presentation and negotiation skills are needed in this area as general skills. When it comes to specialist skills these include:

  • Research Integrity
  • Bibliometrics
    • Involved in providing specialist advice on metrics within a school discussion
    • Providing advice on impact
  • Pushing the open research agenda
  • Academic reward structure
  • Technical and infrastructure eg: integrating ORCIDS etc

Considerations – Lack of perceived need?

There appears to be a problem with a lack of perceived need for training in this space. We are encountering issues where people in libraries are saying ‘I don’t think this is our job’. This points to what should we be presenting librarianship as – what kind of people do we want in the profession? A ‘traditional librarian’ of 20 years ago is not the same job now, the skills are different. Today much of an academic librarian’s job is about winning over people who don’t want to hear the message. It is possible there does need to be a different sort of person who is pushing an open access agenda.

There have been other innovations in library work that required engaging different behaviours and tasks in the past. For example, is this move towards a scholarly communication future different from when the discovery search was introduced? The eResources experience is similar in terms of new competencies required in the profession. However the difference in the scholarly communication environment is there is an external driver – we need to understand the politics of how open access can move forward in the UK.

Considerations – budgets

There is a mismatch between what people would love to have, what can be designed and what people can afford. Anecdotally the group heard that training budgets are really squeezed so priority and focus might be heavily influenced by this, with geography and travelling costs being central to decisions.

The group discussed the need to make training accessible to all. Even free events can be prohibitive in terms of travel, and hosting them in off-peak periods can be helpful with costs. The blockage is not just money, it includes time – in terms of loss of a team member while they are away. This is particularly problematic if scholarly communication is only a part of their job. Most of the need comes from really small institutions where the work is part of a bigger role, however that is where there is little money. This also raises challenges for the time available for those people to self educate.

UKSG run events in London which is expensive for organisations north of London to attend. To increase participation UKSG are now trying to put regional events on, and have shifted their training to a webinar programme rather than face to face.

SCONUL has done basic copyright training and this has thrown up price sensitivity. One solution is trying to keep it local, and members can volunteer staff in kind.

One option could be online training where participants log on at a certain time once a week for 10 weeks. Many of the people in scholarly communication work in universities, and have distance education software available to them. An alternative is having courses done in house – that could part of a modular package (but how do you link this?). The course content needs to be agnostic enough to be useful (not discussing DSpace or PURE for example) before delving into institutional specifics. Make it modular with core principles and then have options.

There was a suggestion that we create a nonprofit making shared collaborative service. The costs to developing this type of deliverable include the development of the training materials, infrastructure costs, room hire, catering etc. Can we make it all online and available? This could work if it were modular.

Next steps

We have not yet bottomed out the need yet – perception of needs at the practitioner level and senior management might be different. Cost is an issue here. Universities need to work out how much it costs to do in-house training – what is the opportunity cost to employ a staff member without experience or training and then get them up to speed?

It would be useful to have an understanding of what training is happening within institutions. What subjects/topics are being taught, who is doing it, what language is being used, is there a dedicated staff member. Where else do people get information and support?

The general plan is to reconvene in September.

Useful Resources

Skill sets analyses

Here are links to work that has already been done on the required skill sets:

Organisations providing or coordinating training

Organisations are running similar events and then participants have to choose what to focus on. If we divvy it up across the sector it might help the situation.

The Society for College, National and University Libraries (SCONUL) does basic copyright training. There is more focus on the leadership end of the equation. The Collaboration Strategy Group is considering a shared service. People come from non traditional groups and this reflects a broader skills sets required in libraries than traditional library courses give you. SCONUL are about to scope out where those services might be and try to identify needs into the future. There are challenges are in recruiting people given the slightly moralistic nature of library culture and whether they are welcoming of people from different background. How do we promote, retain and incentivise people who may not come from this area?

Research Libraries UK (RLUK) don’t do direct training, but they do have programmes of works and networks around these issues. The RLUK board recently had a meeting to look at a new strategy – updating the existing 2014-2017 RLUK Strategy. They are looking at the bigger picture for scholarly communication – the infrastructure challenges, the bigger picture related to licensing and costs and how to leverage members in the consortia. Their role is very much supporting and helping out.

UK Serials Group (UKSG) runs a conference programme. One day events are a mix of standing repeated courses and one off sessions. In conferences often the breakout sessions are the things that people find really valuable. These include soft skills like mindfulness in leadership. The audience tends to be practitioners, people in their mid-career. Traditional areas such as library have been focused around collection management because that is where publishers are. But it is not just about traditional publishing. They are our members and that is moving our agenda to meet those needs. UKSG cannot get anywhere in contributing to university publishing courses. Libraries are starting to employ people who have publishing backgrounds.

The Association of Research Managers and Administrators (ARMA) has special interest groups in open access. (Note: ARMA were invited to this meeting but unfortunately couldn’t attend.)

The Chartered Institute for Library and Information Professionals (CILIP) conducts training at a local level. It was agreed we can’t have the conversation without having CILIP in the room – they are wanting to offer more support for academic libraries and seem to be recognising that the library schools program for CILIP is not the be-all and end-all any more. This is partly why they have developed a recognised trainer programme. (Note: CILIP were invited to this meeting but unfortunately couldn’t attend.)

Representatives attending the discussion

  • Helen Dobson – Manchester University
  • Danny Kingsley – Cambridge University
  • Claire Sewell – Cambridge University
  • Anna Grigson representing UKSG
  • Fiona Bradley – RLUK
  • Ann Rossiter – SCONUL
  • Katie Wheat – Vitae
  • Sarah Bull – UKSG
  • Stephanie Meece -UKCoRR
  • Frank Manista – Jisc
  • Helen Blanchett – Jisc (a member of the group coordinating the meeting, but was unable to attend on the day)

ARMA and CILIP were also invited but were not able to send a representative.

Published 15 August 2017
Written by Dr Danny Kingsley 

Where did they come from? Educational background of people in scholarly communication

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Scholarly communication roles are becoming more commonplace in academic libraries around the world but who is actually filling these roles? The Office of Scholarly Communication in Cambridge recently conducted a survey to find out a bit more about who makes up the scholarly communication workforce and this blog post is the first in a series sharing the results.

The survey was advertised in October 2016 via several mailing lists targeting an audience of library staff who worked in scholarly communication. For the purposes of the survey we defined this as:

The process by which academics, scholars and researchers share and publish their research findings with the wider academic community and beyond. This includes, but is not limited to, areas such as open access and open data, copyright, institutional repositories and research data management.

In total 540 people responded to the calls for participation with 519 going on to complete the survey, indicating that the topic had relevance for many in the sector.

Working patterns

Results show that 65% of current roles in scholarly communication have been established in respondent’s organisations for less than five years with fewer than 15% having been established for more than ten years. Given that scholarly communication is still growing as a discipline this is perhaps not a surprising result.

It should also be noted that the survey makes no distinction between those who are working in a dedicated scholarly communication role and those who may have had additional responsibilities added to a pre-existing position. These roles tend to sit within larger organisations which employ over 200 people although whether the organisation was defined as the library or wider institution was open to interpretation by respondents.

Responses showed an even spread of experience in the library and information science (LIS) sector with 22% having less than five years’ experience and 27% having more than twenty.  Since completing their education just over half of respondents have remained within LIS but given the current fluctuations in the job market it is not surprising to learn that just under half of people have worked outside the sector within the same period.

Respondents were also asked to list the ways in which they actively contributed to the scholarly publication process. The majority (72%) did so by authoring scholarly works or contributing to the peer review process (44%). Although not specified as a category a number of respondents highlighted their work in publishing material, indicating a change in the scholarly process rather than a continuation to the status quo.

LIS qualifications

Most of those (71%) who responded to the survey either have or are currently working towards a postgraduate qualification in LIS, an anticipated result given the target population of the survey. The length of time respondents had held their qualification was evenly spread in line with the amount of time spent working in the sector with 48% having achieved their qualification less than ten years ago whilst 49% having held their qualification for over a decade. Just over half of this group felt that their LIS qualification did not equip them with knowledge of the scholarly communication process (56%).

Around a fifth of respondents (21%) hold a library and information science qualification at a level other than postgraduate, with the majority of being at bachelor level. Of these there was a fairly even divide between those who have held this qualification for five to ten years (31%) and those who qualified more than twenty years ago (28%). Only 17% of this group felt that their studies equipped them with appropriate knowledge of scholarly communication.

Qualifications outside LIS

A small number of respondents do not hold qualifications in LIS but hold or are working towards postgraduate qualifications in other subjects. Most of this group hold/are working on a PhD (69%) in a range of subjects from anatomy to mechanical engineering.

This group overwhelmingly felt that what they learnt during their studies had practical applications in their work in scholarly communication (74%). This was a larger percentage than those who had studied LIS at either undergraduate or postgraduate level. These results echo experiences at Cambridge where a large proportion of the team is made up of people from a variety of academic backgrounds. In many ways this has proven to be an asset as they have direct experience of the issues faced by current researchers and are able to offer insight into how best to meet their needs.

So what does this tell us?

The scholarly communication workforce is expanding as academic libraries respond to the changing environment and shift their focus to research support. Many of these roles have been created in the past five years in particular within larger organisations better positioned to devote resources to increasing their scholarly communication presence.

Although results from this survey indicate that the majority of staff come from a library background a diverse range of levels and subjects are represented. As noted above this can provide unique insights into researcher needs but it also raises the question of what trained library professionals can bring to this area. Given that the majority of those educated in LIS felt that their qualification did not adequately equip them for their role this is a potentially worrying trend which needs to be explored further.

We will be continuing to analyse the results of the survey over the next few months to address both this and other questions. Hopefully this will provide insight into where scholarly communications librarians are now and what they can do to ensure success into the future.

Published 9 March 2017
Written by Claire Sewell
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2016 – that was the year that was

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 In January last year we published a blog post ‘2015 that was the year that was‘ which not only helped us take stock about what we have achieved, but also was very well received. So we have decided to do it again. For those who are more visually oriented, the slides ‘The OSC a lightning Tour‘ might be useful. 

Now starting its third year of operation, the Office of Scholarly Communication (OSC) has expanded to a team of 15, managing a wide variety of projects. The OSC has developed a set of strategic goals  to support its mission: “The OSC works in a transparent and rigorous manner to provide recognised leadership and innovation in the open conduct and dissemination of research at Cambridge University through collaborative engagement with the research community and relevant stakeholders.”

1. Working transparently

The OSC maintains an active outreach programme which fits with the transparent manner of the work that the OSC undertakes, which also includes the active documentation of workflows.

One of the ways we work transparently is to share many of our experiences and idea through this blog which receives over 2,000 visits a month. During 2016 the OSC published 41 blogs – eight blogs each on Scholarly Communication and Open Research, 14 on Open Access,  nine on Research Data Management and two on Library and training matters. The blogs we published in Open Access week were accessed 1630 times that week alone.

In addition to our websites for Scholarly Communication and Open Access, our Research Data Management website has been identified internationally as best practice and receives nearly 3,000 visitors a month.

We also run a Twitter feed for both Open Access with 1100 followers, and Open Data with close to 1200 followers. Many of the OSC staff also run their own Twitter feeds which share professional observations.

We also publish monthly newsletters, including one on scholarly communication matters. Our research data management newsletter has close to 2,000 recipients. Our shining achievement for the year however has to be the hugely successful scholarly communication Advent Calendar (which people are still accessing…)

We practise what we preach and share information about our work practices such as our reports to funders on APC spend and so on, through our repository Apollo and also by blogging about it – see Cambridge University spend on Open Access 2009-2016. We also share our presentations through Apollo and in Slideshare.

2. Disseminating research

The OSC has a strong focus on research support in all aspects of the scholarly communication ecosystem, from concept, through study design, preparation of research data management plans, decisions about publishing options and support with the dissemination of research outputs beyond the formal literature. The OSC runs an intense programme of advocacy relating to Open Access and Research Data Management, and has spoken to nearly 3,000 researchers and administrators since January 2015.

2.1 Open Access compliance

In April 2016, the HEFCE policy requiring that all research outputs intended to be claimed for the REF be made open access came into force. As a result, there has been an increased uptake of the Open Access Service with the 10,000th article submitted to the system in October. Our infographics on Repository use and Open Access demonstrate the level of engagement with our services clearly.

Currently half of the entire research output of the University is being deposited to the Open Access Service each month (see the blog: How open is Cambridge?). While this is good from a compliance perspective, it has caused some processing issues due to the manual nature of the workflows and insufficient staff numbers. At the time of writing, there is a deposit backlog of over 600 items to put into the repository and a backlog of over 2,300 items to be checked if they have been published so we can update the records.

The OA team made over 15 thousand ticket replies in 2016 – or nearly 60 per work day!

2.2 Managing theses

Work on theses continues, with the OSC driving a collaboration with Student Services to pilot the deposit of digital theses in addition to printed bound ones with a select group of departments from January 2017. The Unlocking Theses project in 2015-2016 has seen an increase in the number of historic theses in the repository from 700 to over 2,200 with half openly available. An upcoming digitisation project will add a further 1,400 theses. The upgrade of the repository and associated policies means all theses (not just PhDs) can be deposited and the OSC is in negotiation with several departments to bulk upload their MPhils and other sets of theses which are currently held in closed collections and are undiscoverable. This is an example of the work we are doing to unearth and disseminate research held all over the institution.

As a result of these activities it has become obvious that the disjointed nature of thesis management across the Library is inefficient. There is considerable effort being placed on developing workflows for managing theses centrally within the Library which the OSC will be overseeing into the future.

3. Research Support

3.1  Research Data Support

The number of data submissions received by the University repository is continuously growing, with Cambridge hosting more datasets in the institutional repository than any other UK university. Our ‘Data Sharing at Cambridge’ infographic summarises our work in this area.

A recent Primary Research Group report recognised Cambridge as having ‘particularly admirable data curation services’.

3.2 Policy development

The OSC is heavily involved in policy development in the scholarly communication space and participates in several activities external to the University. In July 2016 the UK Concordat on Open Research Data was published, with considerable input from the university sector, coordinated by the OSC.

We have representatives on the RCUK Open Access Practitioners Group, the UK Scholarly Communication License and Model Policy Steering Committee and the CASRAI Open Access Glossary Working Group, plus several other committees external to Cambridge. The OSC has contributed to discussions at the Wellcome Trust about ensuring better publisher compliance with their Open Access policy.

We are also updating and writing policies for aspects of research management across the University.

3.3 Collaborations with the research community

The OSC collaborates directly with the research community to ensure that the funding policy landscape reflects their needs and concerns. To that end we have held several town-hall meetings with researchers to discuss issues such as the mandating of CC-BY licensing, peer review and options relating to moving towards an Open Research landscape. We have also provided opportunities for researchers to meet directly with funders to discuss concerns and articulate amendments to the policies. The OSC has led discussions with the sector and arXiv.org, including visiting Cornell University, to ensure that researchers using this service to make their work openly available can be compliant under the HEFCE policy.

A new Research Data Management Project Group brings researchers and administrators together to work on specific issues relating to the retention and preservation of data and the management of sensitive data. We have also recruited over 40 Data Champions from across the University. Data Champions are researchers, PhD students or support staff who have agreed to advocate for data within their department: providing local training, briefing staff members at departmental meetings, and raising awareness of the need for data sharing and management.

The initiative began as an attempt to meet the growing need for RDM training, provide more subject-specific RDM support and begin more conversations about the benefits of RDM beyond meeting funders’ mandates. There has been a lot of interest in our Data Champions from other universities in the UK and abroad, with applications for our scheme coming from around the world. In response to this we have proposed a Bird of a Feather session at the 9th RDA plenary meeting in April to discuss similar initiatives elsewhere and creating RDM advocacy communities.  

3.3 Professional development for the research community

The OSC provides the research community with a variety of advocacy, training and workshops relating to research data management, sharing research effectively, bibliometrics and other aspects of scholarly communication. The OSC held over 80 sessions for researchers in 2016, including the extremely successful ‘Helping researchers publish’ event which we are repeating in February.

Our work with the Early Career Research (ECR) community has resulted in the development of a series of sessions about the publishing process for the PhD community. These have been enthusiastically embraced and there are negotiations with departments about making some courses compulsory. While this underlines the value of these offerings it does raise issues about staffing and how this will be financed.

The OSC is increasingly managing and hosting conferences at the University. Cambridge is participating in the Jisc Shared Repositories pilot and the OSC hosted an associated Research Data Network conference in September. In July 2016, the OSC organised a conference on research data sharing in collaboration with the Science and Engineering South Consortium, which was extremely well received and attracted over 80 attendees from all over the UK.

In November, the OpenCon Cambridge group – with which the OSC is heavily involved – held a OpenConCam satellite event which was very well attended and received very positive feedback. The storify of tweets is available, as is this blog about the event. The OSC was happy to both be a sponsor of the event and to be able to support the travel of a Cambridge researcher to attend the main OpenCon event in Washington and bring back her experiences.

Increasingly we are livestreaming our events and then making them available online as a resource for later.

3.4 Developing Library capacity for support

We have published a related post which details the training programmes run for library staff members in 2016. In total 500 people attended sessions offered in the Supporting Researchers in the 21st century programme, and we successfully ‘graduated’ the second tranche of the Research Support Ambassador Programme.

Conference session proposals on both the Supporting Researchers and the Research Ambassador programmes have been submitted to various national and international conferences. Dr Danny Kingsley and Claire Sewell have also had an abstract accepted for an article to appear in the 2017 themed issue of The New Review of Academic Librarianship.

4. Updating and integrating systems

The University repository, Apollo has been upgraded and was launched during Open Access Week. The upgrade has incorporated new services, including the ability to mint DOIs which has been enthusiastically adopted. A new Request a Copy service for users wishing to obtain access to embargoed material is being heavily used without any promotion, with around 300 requests a month flowing through. This has been particularly important given the fact that we are depositing works prior to publication, so we have to put them under an infinite embargo until we know the publication date (at which time we can set the embargo lift date). The huge number of over 2,000 items needing to be checked for  publication date means a large percentage of the contents of the repository is discoverable but closed under embargo.

In order to reduce the heavy manual workload associated with the deposit and processing of over 4,000 papers annually, the OSC is working with the Research Information Office on a systems integration programme between the University’s CRIS system – Symplectic – and Apollo, and retaining our integrated helpdesk system which uses a programme called ZenDesk. This should allow better compliance reporting for the research community, and reduce manual uploading of articles.

But this process involves a great deal more than just metadata matching and coding, and touches on the extremely ‘silo’ed nature of the support services being offered to our researchers across the institution. We are trying to work through these issues by instigating and participating in several initiatives with multiple administrative areas of the University.  The OSC is taking the lead with a ‘Getting it Together’ project to align the communication sent to researchers through the research lifecycle and across the range of administrative departments including Communication, Research Operations, Research Strategy and University Information Systems, termed the ‘Joined up Communications’ group. In addition we are heavily involved in the Coordinated and Functional Research Systems Group (CoFRS) the University Research Administration Systems Committee and the Cambridge Big Data Steering Group.

5. Pursuing a research agenda

Many staff members of the OSC originate from the research community and the team have a huge conference presence. The OSC team attended over 80 events in 2016 both within the UK and major conferences worldwide, including Open Scholarship Initiative, FORCE2016, Open Repositories, International Digital Curation Conference, Electronic Thesis & Dissertations, Special Libraries Association, RLUK2016, IFLA, CILIP and Scientific Data Conference.

Increasingly the OSC team is being asked to share their knowledge and experience. In 2016 the team gave four keynote speeches, presented 18 sessions and ran one Master Class. The team has also acted as session chair for two conferences and convened two sessions.

5.1 Research projects

The OSC is undertaking several research projects. In relation to the changing nature of scholarly communication services within libraries, we are in the process of analysing  job advertisements in the area of scholarly communication, we have also conducted a survey (to which we have received over 500 respondents) on the educational and training background of people working in the area of scholarly communication. The findings of these studies will be shared and published during 2017.

Dr Lauren Cadwallader was the first recipient of the Altmetrics Research Grant which she used to explore the types and timings of online attention that journal articles received before they were incorporated into a policy document, to see if there was some way to help research administrators make an educated guess rather than a best guess at which papers will have high impact for the next REF exercise in the UK. Her findings were widely shared internationally, and there is interest in taking this work further.

The team is currently actively pursuing several research grant proposals. Other research includes an analysis of data needs of research community undertaking in conjunction with Jisc.

5.2 Engaging with the research literature

Many members of the OSC hold several editorial board positions including two on the Data Science Journal, and one on the Journal of Librarianship and Scientific Communication. We also hold positions on the Advisory Board for PeerJ Preprints. We have a staff member who is the Associate Editor, New Review of Academic Librarianship . The OSC team also act as peer reviewers for scholarly communication papers.

The OSC is working towards developing a culture of research and publishing amongst the library community at Cambridge, and is one of the founding members of the Centre for Evidence Based Librarianship and Information Practice (C-EBLIP) Research Network.

6. Staffing

Despite the organisational layout remaining relatively stable between 2015 and 2016, this belies the perilous nature of the funding of the Office of Scholarly Communication. Of the 15 staff members, fewer than half are funded from ‘Chest’ (central University) funding. The remainder are paid from a combination of non-recurrent grants, RCUK funding and endowment funds.

The process of applying for funding, creating reports, meeting with key members of the University administration, working out budgets and, frankly, lobbying just to keep the team employed has taken a huge toll on the team. One result of the financial situation is many staff – including some crucial roles – are on short-term contracts and several positions have turned over during the year. This means that a disproportionate amount of time is spent on recruitment. The systems for recruiting staff in the University are, shall we say, reflective of the age of the institution.

In 2016 alone, as the Head of the OSC, I personally wrote five job descriptions and progressed them through the (convoluted) HR review process.  I conducted 32 interviews for OSC staff and participated in 10 interviews for staff elsewhere in the University where I have assisted with the recruitment. This  has involved the assessment of 143 applications. Because each new contract has a probation period, I have undertaken 27 probationary interviews. Given each of these activities involve one (or mostly more) other staff members, the impact of this issue in terms of staff time becomes apparent.

We also conducted some experiments with staffing last year. We have had a volunteer working with us on a research project and run a ‘hotdesk’ arrangement with colleagues from the Research Information Office, the Research Operations Office and Cambridge University Press. We also conducted a successful ‘work from home’ pilot (a first for the University Library).

7. Plans for 2017

This year will herald some significant changes for the University – with a new Librarian starting in April and a new Vice Chancellor in September. This may determine where the OSC goes into the future, but plans are already underway for a big year in 2017.

As always, the OSC is considering both a practical and a political agenda. On the ‘political’ side of the fence we are pursuing an Open Research agenda for the University. We are about to kick off of the two-year Open Research Pilot Project, which is a collaboration between the Office of Scholarly Communication and the Wellcome Trust Open Research team. The Project will look at gaining an understanding of what is needed for researchers to share and get credit for all outputs of the research process. These include non-positive results, protocols, source code, presentations and other research outputs beyond the remit of traditional publications. The Project aims to understand the barriers preventing researchers from sharing (including resource and time implications), as well as what incentivises the process.

We are also now at a stage where we need to look holistically at the way we access literature across the institution. This will be a big project incorporating many facets of the University community. It will also require substantial analysis of existing library data and the presentation of this information in an understandable graphic manner.

In terms of practical activities, our headline task is to completely integrate our open access workflows into University systems. In addition we are actively investigating how we can support our researchers with text and data mining (TDM). We are beginning to develop and roll out a ‘continuum’ of publishing options for the significant amount of grey literature produced within Cambridge. We are also expanding our range of teaching programmes – videos, online tools, and new types of workshops. On a technical level we are likely to be looking at the potential implementation of options offered by the Shared Repository Pilot, and developing solutions for managed access to data. We are also hoping to explore a data visualisation service for researchers.

Published 17 January 2017
Written by Dr Danny Kingsley
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Further developing the library profession in 2016

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In this blog post, Claire Sewell, the OSC’s Research Support Skills Coordinator reflects on a busy year for the professional development of Cambridge library staff.

Librarians are always learning and 2016 was a bumper year for training in the Office of Scholarly Communication (OSC). The OSC has taken an active role in professional development since its foundation but things have stepped up since the dedicated training role of Research Support Skills Coordinator was established at the end of 2015.

The OSC runs two parallel professional development  schemes for library staff:

Supporting Researchers in the 21st Century Programme

The Supporting Researchers Programme offers training in the area of scholarly communication to all library staff at Cambridge University and is designed to equip staff with the skills they will need to work in a modern academic library.

In 2016 there were a total of 30 events attracting an audience of nearly 500 library staff. Attendees were drawn from across faculty, college and the University Library with several repeat attendees. Topics covered included:

  • Altmetrics
  • Bibliometrics
  • Copyright
  • Metadata
  • Open Access
  • Research data management
  • Research integrity
  • Presentation skills

Attendees have been quick to praise the sessions offered with an average of 71% rating sessions as excellent. Feedback has also been positive:

“[I learnt] a lot about metrics and the confidence to go and find out more”.

“Very engaging. Like the speed, got through a lot without it getting too boring or slow!”

“Appreciated that we were walked through the process and implications of funding requirements”

A presentation skills workshop – Presentations: From Design to Delivery – was by far our most popular session of 2016. Although originally scheduled to run twice, three extra sessions had to be added to cope with demand. In total 71 library staff attended these sessions and consistently rated them as excellent. We hope to build on this success by offering further presentation skills training in 2017.

Research Support Ambassador Programme

This intensive programme ran from June – October 2106 and included sixteen participants from across colleges, departments and the University Library. This spread across the University is particularly gratifying as participation is voluntary. The Research Ambassadors embarked on a training programme made up of three strands:

  1. Targeted training sessions in areas covered by the remit of the Office of Scholarly Communication such as Open Access and Research Data Management
  2. The development of transferrable skills such as leadership, presentation skills and working in teams
  3. Small group project work to create tangible training materials which can be shared across the wider library community

This programme has been adapted in response to feedback received after an initial pilot run in 2015. More structure was introduced through the regular training sessions which Ambassadors were required to attend. Extra optional sessions were also offered according to demand, mostly in relation to group projects. Lastly there was a narrower scope to the group project element to ensure that Ambassadors could complete the task within the time available.

The small group projects Ambassadors worked on aim to give back to the Cambridge library community by producing training materials that can be used by all under a Creative Commons licence. In 2016 Ambassadors worked on three projects:

  1. Digital Humanities webpages – webpages highlighting the work that Cambridge University Library is doing in this increasingly important area of scholarship.
  2. Metadata toolkit – these slides and associated activities can be used to teach the research community about the importance of metadata creation.
  3. Online videos – bite sized videos which showcase various different tools which will be of use to researchers in disseminating their research.

The Research Ambassadors are now able to work confidently in their own libraries to provide point-of-need help to the research community. At the same time they have improved their knowledge of the scholarly communication landscape and the range of ways in which they can support the research community.

Promotion

We’ve also been working hard to promote the training we offer in the OSC, both to Cambridge librarians and the wider world.

Webpages have been created for both the Supporting Researchers in the 21st Century and Research Support Ambassador programmes so that interested parties have something to refer to and all information is kept in an accessible place. We held two Research Support Ambassador Showcase sessions in April and October to allow Ambassadors to demonstrate their outcomes and reflect on their participation on both a personal and professional level. There have also been two blog posts about the initial run of the Ambassador programme from both an insider and observer perspective which helped to give new insight into the initiative.

We have more formal plans for promotion of the programme through conference proposals and journal article submissions. More details of these will be made available once we know the outcome!

Moving forward

We have some exciting plans for training in 2017. The OSC recently sent out a survey to help with planning our next round of training and the response has been overwhelming. Re-runs of some popular topics such as copyright and presentation skills were requested along with new sessions on search skills and researching in the workplace. It looks like 2017 is going to be an exciting year for training so please follow our progress via this blog and our training webpages.

Published 17 January 2017
Written by Claire Sewell 

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