Lorraine and Olivia started working as Scholarly Communication Support in the Open Access team at the Office of Scholarly Communication (OSC) in the University Library this summer. In this interview, they share their experience of starting a new role in the field of open access, from the perspective of their respective backgrounds in academia and publishing.
What does working in Scholarly Communication Support entail and what are your responsibilities in this role?
For the first few months joining the Open Access team we both started looking at “Fast Track deposits”, the simplest route of depositing author’s manuscripts into Apollo, the University of Cambridge institutional repository. This system allows the team to process items more quickly than the manual Apollo deposit. Since its launch in September 2018, it has considerably helped to reduce the workload as manuscript submission for archiving in Apollo continues to increase in view of the upcoming REF2021. On a daily basis, we also deal with queries from tickets created on the Open Access Helpdesk, contacting authors and publishers when further information is required and manually depositing manuscripts on Apollo while also updating their records on Symplectic Elements, the University’s research information management system.
Olivia and I are now being trained to respond to researchers’ funding queries and to process invoices for journals’ open access fees from the RCUK and COAF block grants. In order to do this we have had to learn more in depth about open access requirements and Research Councils’ funder requirements.
More recently, we have been working with Units of Assessment to support them with the open access component for REF (Research Excellence Framework) compliance, attending training sessions and reviewing Unit of Assessment outputs for eligibility. This has involved researching and interpreting the REF 2021 requirements for open access to disseminate effectively to academics and administrators. It has been illuminating to gain the perspective of different faculties, the way that they have to engage with REF, and their grapples with open access compliance.
What are your respective backgrounds and how did you decide to start working in OA?
Lorraine: Prior to working in open access, I completed a PhD in History of Art in Cambridge, looking at specific intersections between early modern artworks, medicine, and theories of the imagination. I also worked as a postdoctoral researcher at CRASSH (Centre for Research in the arts, social sciences and humanities) for one year.
I first became interested in OA and Scholarly Communication during my studies as a PhD representative for my peers in History of Art between 2017 and2018, the year that electronic deposits of PhD theses via Apollo became a requirement. There were anxieties from my peers around this new requirement, especially in relation to the open access feature: what would this mean for publishing their first monographs from their PhD thesis as Early Career Researchers? Would publishers still be interested in their work after it had been made OA? And, especially, what about the hundreds of copyrighted images present in their theses? It would have taken months to obtain permission to reproduce all of those images. During this time, I liaised with the OSC, the head of the AHRC Doctoral Training Partnership programme (as part of the RCUK, the AHRC also has its own open access requirements that apply to PhDs), communicated with faculty staff during meetings, and reported the advice I had gathered to my peers. I see this new position in the OSC Open Access team as an excellent opportunity to understand better what happens behind the scenes of an institutional repository and gain more knowledge about the broader picture of open access in academic research.
Olivia: I left academic publishing with a sense that the model was broken. Expensive paywalls restrict access to those seeking to access information and academics were becoming increasingly disenchanted with the publishing model. These issues particularly hit home following two separate instances. The first, a letter sent to the publisher by a prisoner seeking further information on a criminology text, one which was prohibitively expensive and inaccessible to such an individual. The second, a cuttingly written forward by an academic around monograph publishing and the ivory towers in which university elites and academic publishers co-exist.
Academic publishing very much feels like the other side of what I am doing with open access, making research as freely and widely available as possible.
How do you think your past experiences have helped you to have the necessary skills for working in OA?
Lorraine: As a Cambridge student, I acquired a good knowledge of Cambridge’s unique research and teaching landscape (Schools, Faculties, Departments, Colleges, Research centres, etc.). My academic background also meant that I had hands-on understanding about the process of research, publishing in a peer-reviewed journal, and even submitting my outputs through Symplectic Elements. These were really helpful starting my new role: understanding how researchers work is crucial in scholarly communication and definitely helps me to advise and communicate with researchers better. I am, for instance, particularly interested in the relationship between open access and third-party copyright (especially images from cultural heritage institutions, i.e. galleries, libraries, archives and museums) and the challenges it brings to researchers in the Arts and Humanities.
Olivia: I have found my previous work in publishing an asset working in open access because of my knowledge of the editorial and production process as well as publishing revenue models. I am familiar with the time scales for journal articles and books production as well as publishers’copyright requirements which I have found I am using on a regular basis. Working extensively with academics in a production role, I am aware of the competing pressures placed on them and their need for clear and accessible information on fulfilling publishing commitments or REF compliance.
Now that you have started your new roles, what are the tips you would give to someone interested in starting a career in OA?
Picking up from last year’s blogpost, and from our own experience: keeping up to date with developments, attention to detail, supporting academics and seeking support from the open access community are four key areas when starting in a career in OA.
Keeping up to date with developments and attention to detail
Publisher’s and funders’ open access policies change very quickly, as do the methods we adopt within the team to cope with the workflow and with the challenges brought by REF 2021. Anyone starting a career in OA needs to keep up to date with changes, be capable of doing in-depth research about those, and be comfortable admitting not knowing everything! The landscape is constantly changing and having an awareness of new proposals and initiatives makes the big picture much clearer.
Give academics a break. It will take you a while to feel confident with policy and guidance and for you, it is your whole job. For the academics submitting their papers and contacting the repository, this is one small part of their role; you need to guide them through it as painlessly as possible.
You cannot and do not know everything about open access. Luckily, there are plenty of wonderful expert colleagues who can help, so it is really important to know how to work within a team and keep building the necessary knowledge as a group.
Published 25 October 2019
Written by Lorraine de la Verpilliere, Olivia Marsh
At the heart of the University of Cambridge’s Open
Access Policy is the commitment “to disseminating its research and scholarship
as widely as possible to contribute to society”.
Behind this aim is the benefit to researchers worldwide, as the OA2020 vision has it, to “gain immediate, free and unrestricted access to all of the latest, peer-reviewed research”. It’s some irony indeed that the growth of the availability of research as open access does not automatically result, without further community investment, in a corresponding improvement in discoverability.
Key stakeholders met at the British Library to discuss the issue at the end of 2018 and produced an Open Access Discovery Roadmap , to identify areas of work in this space and encourage collaboration in the scholarly communications community. A major theme included the dependence on reliable article licence metadata, but the main message was finding the open infrastructure/interoperability solutions for long-term sustainability “ensuring that the content remains accessible for future generations”.
New web pages on Open Access discovery
Recognizing where we are now, and responding to the present, (probably) partial awareness of the insufficiencies in the OA discovery landscape, Cambridge University Library has added pages to its e-resources website to highlight OA discovery tools and important websites indexing OA content. The motivations for highlighting the options for OA discovery on the new pages is described in this blog post. Our main aim is to bring to light search and discovery of OA as a live topic and prevent it “languishing in undiscoverable places rather than being in plain sight for everyone to find.”
Recently, data from Unpaywall for July 2019 has been used to forecast for growth in availability of articles published as OA by 2025, predicting on the basis of current trends, but conservatively – without even taking full account of the impact of Plan S, for example. This forecast for 2025 predicts
44% of all journal articles will be available as OA
Unpaywall’s estimate for availability OA right now is 31%. A third (growing soon to a half) is a significant proportion for anyone’s money, and wanting to signal the shift we have used that statistic as our headline on the page summarizing the most well-known and commonly-used Open Access browser plugins.
We want the Cambridge researcher to know about these plugins and to be using them, and aim to give minimal but salient information for a selection of one, or several, to be made. Our recommendation is for the Lean Library extension “Library Access” but we have been in touch with Kopernio and QxMD and ensured that members of the University registering to use these plugins will also pick up the connection to our proxy server for seamless off campus access to subscription content where it exists, before the plugin offers an alternative OA version.
Once installed in the user’s browser, the plugin will use the DOI and/or a combination of article metadata elements to search the plugin’s database and multiple other data sources. A discreet, clickable pop-up icon will become live (change colour), on finding an OA article and will deliver the link or the PDF direct to the user’s desktop. Most plugins are compatible with most browsers, Lean’s Library Access adding compatibility with Safari last month.
Each plugin has a different history of development and certain features that distinguish it from others, and we’ve attempted to bring these out on the page. For example noting Unpaywall’s trustworthiness in the library space thanks to its exclusion of ResearchGate and Academia.edu; its harvesting and showing of licence metadata; and its reach with integrating search of its data via library discovery systems. Features we think are relevant for potential users looking for a quick overview of what’s out there are also mentioned, such as Kopernio’s Dropbox file storage benefits and integration with Web of Science and QxMD’s special applications for medical researchers and professionals.
In an adjacent page, Search Open Access, there is coverage of search engines focused on discovering OA content (Google Scholar; 1findr; Dimensions; CORE), a range of sites indexing OA content in different disciplines, both publisher- and community-based, and a selection of repositories and preprint servers, including OpenDOAR.
We hope the site design, based on the very cool Judge Business School Toolbox pages, gets across the basics about the OA plugins available and encourages their take-up. The plugins will definitely bring to the researcher OA alternative versions when subscription access puts the article behind a paywall and, regardless, will expose OA articles in search results that will otherwise be hard to find. The pages’ positioning top-left on the e-resources site is deliberately intended to grab attention, at least for reading left-to-right. It is interesting to see the approach other Universities have taken, using the LibGuide format for example at Queen’s University Belfast and at the University of Southampton.
Experiences with Lean Library’s Library Access plugin
Cambridge has had just over a year of experience implementing Lean Library’s Library Access plugin, and it’s been positive. The impetus for the institutional subscription to this product was as much to take action on the problem for the searcher of landing on publisher websites and struggling with Shibboleth federated sign-on. This problem is well documented (“spending hours of time to retrieve a minimal number of sources”) and most recently is being addressed by the RA21 project. Equally though we wanted to promote OA content in the discovery process, and Lean Library’s latest development of its plugin to favour the delivery of the OA alternative before the default of the subscription version, is aligned with our values (considerations of versioning aside).
So we’re aiming to bring Lean to Cambridge researchers’ attention by recommending it as the plugin of choice for the period we’re in the transition to “immediate, free and unrestricted access” for all. It is only Lean that is providing the 24-hour updated and context-sensitive linking to our EZproxy server for off campus delivery of subscription content plus promoting OA alternative versions via the deployment of the Unpaywall database. The feedback from the Office of Scholarly Communication is favourable and the statistics support the positivity that we hear from our users (for the last year 66,731 for Google Scholar enhanced links; 49,556 article alternative views; a rough estimate against our EZproxy logs showing a probable 2/5 of off campus users are accessing the proxy via Lean).
Libraries’ discovery servicesare geared for subscription content
Allowing for influence of searchers’ discipline on choice of discovery service, it’s little surprise that the traditional library catalogue, even when upgraded to a web scale discovery service, prejudices inclusion of subscription over OA content. Of course it does, because this is the content the libraries pay for in the traditional subscription model and the discovery system is pretty much built around that. iDiscover is Cambridge’s discovery space for institutional subscriptions and print holdings of the University’s libraries and within iDiscover Open Access repository content has been enabled for search. Further, the pipe for the institutional repository content (Apollo) is established.
Nonetheless Cambridge will be looking to take advantage of the forthcoming link resolver service for Unpaywall. This is due for release in November 2019 and will surface a link to search Unpaywall from iDiscover when subscription content is unavailable. This link should kick in usually when the search in iDiscover is expanded beyond subscription content, and a form of which has been enabled already by at least one university by including the oadoi.org lookup in the Alma configuration.
The righting moment in the angle of list is that point a ship must find to keep it from capsizing, and Library discovery system providers’ integration with OA feels a bit like that – the OA indication was included in the May 2018 iDiscover release and suppliers have been working with CORE for inclusion of CORE content since 2017. That righting moment may be just over the horizon as integration with Unpaywall arrives, and the “competition” element dissipates, as the consultancy JISC used to review the OA discovery tools commented: “As the OA discovery landscape is crowded, OA discovery products compete for space and efficacy against established public infrastructure, library discovery services and commercial services”.
A diffuse but developing landscape
Easy-to-install and effective to use, the OA discovery tools we are promoting are still widely thought of as at best providing a patch, a sticking-plaster, to the problem. A plethora of plugins is not necessarily what the researcher wants, or is attracted by, however necessary the plugin may be to saving time and exposing content in discovery. Possibly the really telling use case has yet to be tried wherein the plugin comes into its own in a big deal cancellation scenario.
Usage statistics for the Lean Library Access plugin are probably a reflection of the fact that the provision of most article content that is required by the University is available via IP access as subscription, and the need for the plugin is almost entirely limited to the off campus user. The Lean plugin’s relatively modest totals are though consistent with reports of plugin adoption by institutions that have cancelled big deals. The poll of the Bibsam Consortium members revealed 75% of researchers did not have any plug-in installed; the percentage for the University of Vienna in particular was 71%; the KTH Royal Institute of Technology authors “rarely used” a plugin.
Another conjecture is that there is an antipathy to any plugin that could be collecting browsing history data and however “dumb” and programmatically-erased, the concern over privacy is such that the universal adoption libraries may hope for is unachievable. The likeliest explanation is possibly around the tipping-point from subscription to OA, and despite the Apollo repository’s usage being one of the highest in the country (1.1 million article downloads from July 2018 to July 2019), Cambridge’s reading of Gold OA is c. 13% of total subscription content, including journal archives. A comparison with the proportions of percentage views by OA types in Unpaywall’s recently published data (cited above) suggests this is on the low side in terms of worldwide trends, but it must be emphasized this is a subset of OA reading and excludes green, hybrid, and bronze. Just consider for instance the 1.5 billion downloads from arXiv globally to date. Similarly, the stats from Unpaywall are overwhelmingly persuasive of the success of the plugin, as of February 2019 it delivered a million papers a day, 10 papers a second.
The inspirational statistician and “data artist” Edward Tufte wrote:
We thrive in information-thick worlds because of our marvellous and everyday capacities to select, edit, single out, structure, highlight, group, pair, merge, harmonize, synthesize, focus, organize, condense, reduce, boil down, choose, categorise, catalog, classify, list, abstract, scan, look into, idealize, isolate, discriminate, distinguish, screen, pigeonhole, pick over, sort, integrate, blend, inspect, filter, lump, skip, smooth, chunk, average, approximate, cluster, aggregate, outline, summarize, itemize, review, dip into, flip through, browse, glance into, leaf through, skim, refine, enumerate, glean, synopsize, winnow the wheat from the chaff, and separate the sheep from the goats.
There’s thriving and there’s too much effort already. Any self-respecting OA plugin user will want to winnow, and make their own decisions on the plugin(s). In a less than 100% OA world, that combination of subscription and OA connection separated from physical location (on/off campus) is a critical advantage of the Lean Library offering, combined as it is with the Unpaywall database. Libraries will find much to critique in the institutional dashboards or analytics tools now built on top of some plugins (e.g. distinction of the physical location when accessing the alternative access version in the Kopernio usage for instance).
From the OA plugin user’s perspective, the emerging cutting edge is currently with the CORE Discovery plugin, as reported at the Open Repositories 2019 conference, in the “first large scale quantitative comparison” of Unpaywall, OA Button, CORE OA Discovery and Kopernio. This report reveals important truths for OA plugin critical adopters, for instance showing less than expected overlap in comparison of the plugins’ returned results from the test sample of DOIs, and the assertion “we can improve hit rate by combining the outputs from multiple discovery tools”.
It’s become popular for our present day Johnson to quote his namesake, so in that vogue we should expect the take-up of Lean Library and CORE Discovery to bring closer that “resistless Day” when researchers the world over get “immediate, free and unrestricted access to all of the latest, peer-reviewed research” and the “misty Doubt” over the OA discovery landscape will be lifted.
 Johnson, S., In Eliot, T. S., Etchells, F., Macdonald, H., Johnson, S., & Chiswick Press,. (1930). London: a poem: And The vanity of human wishes. London: Frederick Etchells & Hugh Macdonald. l. 146.
Published Monday 21 October 2019
Written by James Caudwell (Deputy Head of Periodicals & Electronic Subscriptions Manager, Cambridge University Library)
As we wind down towards the last days of 2018, thoughts go to gifts for family and friends. Here, as our last minute gift idea to you, is a book that should be under the tree of every scholarly communication aficionado.
The following book review appeared in Research Fortnight on 15th September 2018 with the title ‘New readers start here‘. It was edited by John Whitfield and is reproduced here with permission.
It is odd to be reviewing a book that stresses the importance of “positive reviews in…prestigious publications” to potential sales and publishers’ reputations. Nonetheless, it is safe to say that Scholarly Communication: What everyone needs to know, by Rick Anderson, is excellent.
Scholarly communication is a complex and fast-growing area. Even those working in it find keeping up to date a challenge. The challenge is much greater for those working more widely in research and academia, let alone the general public. The market is ripe for an understandable, generalist overview that explains what scholarly communication is and why anyone should care.
To address the latter point, Anderson notes in his introduction that “there are issues related to scholarly communication about which it would make sense for all of us to know something”. His argument is that decisions made worldwide on health, environment, economics and so on are all underpinned by academic research, reported through the scholarly communication system.
Anderson does a masterful job of distilling the stakeholders, issues and facts into an understandable whole. The discussions about open access and controversies and problems are handled sensitively; a challenge given the wide range of perspectives in this area.
The chapter on copyright is particularly helpful. This is a fundamental aspect of almost all scholarly communication and an area where many people are unsure. In clear language, Anderson explains fair use and fair dealing, licensing, the Creative Commons licences used in open-access publication, orphan works and patents. To do so without overwhelming or boring the reader is something of an achievement.
Anderson’s writing is eloquent and his explanations are clear and precise. Other highlights include discussions of how researchers use e-books, the projects from Google and the HathiTrust repository to digitise books, and an excellent description of how digitisation is allowing libraries to share their special and rare collections with a wider audience.
The book is structured as a series of questions with short answers of one to five pages. This format invites readers to dip in and out of the sections they are interested in. Mostly this approach is successful, although it does result in some repetition.
Anderson is also a victim, in a small way, of the very dynamism that he aims to capture. The volatility of scholarly communication means that most of the specialist discussion tends to occur in outlets that publish quickly, such as mega journals and blogs. The timescale for a regular journal article, which can take a couple of years to get from submission to publication, is too long and risks the contents losing relevance. Books have similarly long lead times; coupled with the dynamic nature of scholarly communication, this makes some out-of-dateness inevitable.
For example, in his chapter on metrics Anderson notes that “the universe of altmetrics is a highly dynamic one, and products and services…seem to be born and die nearly every month”. This is evidenced within that very chapter: among the companies offering research metrics, it mentions Thomson Reuters (whose intellectual property and science business was sold to private equity and changed its name to Clarivate Analytics in October 2016), Delicious (bought by Pinboard in June 2017) and Plum Analytics, which has kept its name but was bought by Elsevier in February 2017.
As the associate dean for collections and scholarly communication at the University of Utah, Anderson makes for a well-qualified author, although the text does reflect his North American perspective. Generally this is not a problem, although a statement such as “There is a professional organisation for university press publishing: the American Association of University Presses” implies, inaccurately, that the rest of the world lacks such organisations.
This is a vast topic, and clearly decisions needed to be made over what to include and omit. Some omissions are easier to justify than others. I would have liked a deeper exploration of the commercial academic publishing market, as this drives much of the activity in the open-access space. The lack of this might reflect the level of disagreement over even basic definitions in scholarly communication, something Anderson acknowledges.
But that’s a minor quibble. Given the need for a book such as this, it would not be surprising if it became compulsory reading for training courses in scholarly communication.
Published 18 December 2018 Written by Dr Danny Kingsley